Please read these terms and conditions carefully before using Gereb Delivery's services.
By accessing or using our website, mobile application, or any of our delivery services, you agree to be bound by the following terms and conditions:
Acceptance of Terms: By accessing or using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree to these terms, please refrain from using our services.
Service Description: Gereb Delivery offers delivery services for food and medicine from various vendors to customers' specified locations. We strive to provide efficient and reliable delivery, but please note that factors beyond our control, such as traffic or unforeseen events, may affect delivery times.
User Obligations: When using our services, you agree to provide accurate and complete information, including your delivery address and contact details. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
Delivery Guidelines and Restrictions:
a. Food Delivery: Gereb Delivery takes utmost care to ensure that food items are delivered fresh and in the best condition. However, we are not responsible for the quality, taste, or safety of the food provided by the vendors. Any issues regarding the food should be directly addressed with the respective vendor.
b. Medicine Delivery: We handle medicine deliveries with the utmost care and adhere to all applicable regulations and guidelines. However, we are not responsible for any issues related to the medicine itself, including prescription accuracy, dosage, or potential side effects. Customers should consult with their healthcare professionals for any concerns related to their medications. Pricing and Payment:
a. Pricing: The prices for our delivery services are clearly displayed on our website or mobile application. Prices may vary based on distance, delivery time, and any additional services requested.
b. Payment: Payment for our services is required at the time of placing an order. We accept various payment methods, including credit/debit cards or digital wallets, as specified on our platform. Cancellation and Refunds:
a. Cancellation: Orders may be canceled or modified within a specified time frame, as indicated on our platform. Some orders may be non-cancelable or subject to cancellation fees.
b. Refunds: Refunds may be provided in accordance with our refund policy, which is available on our platform. Refunds are typically issued to the original payment method used for the order. Limitation of Liability:
a. Gereb Delivery strives to provide reliable and efficient delivery services. However, we are not liable for any damages, losses, or expenses arising from the use or inability to use our services, including but not limited to delays, errors, or disruptions.
b. Gereb Delivery shall not be responsible for any damages or losses resulting from the actions or negligence of the vendors, including the quality, accuracy, or safety of their products or services. Intellectual Property: All intellectual property, including trademarks, logos, and content, displayed on our website and mobile application are the property of Gereb Delivery. You are prohibited from using, reproducing, or modifying any of our intellectual property without our prior written consent.
Termination: Gereb Delivery reserves the right to terminate or suspend your access to our services at any time and for any reason, without prior notice.
Modifications: We may update or modify these terms and conditions from time to time. Any changes will be effective upon posting on our website or mobile application. You are responsible for regularly reviewing the terms and conditions.
Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in [your jurisdiction].
If you have any questions or concerns regarding these terms and conditions, please contact us at gereb.technologies@gmail.com. By using Gereb Delivery's services, you agree to abide by these terms and conditions.
Gereb Technologies PLC.
Address: Bulgaria Round About, Awebane Building 5th floor, office no. 501
Email: gereb.technologies@gmail.com
Phone: +251 939888000
Thank you for choosing Gereb Delivery.
